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Legal Terms

Terms of Service

Please read these terms carefully before using our services.

Last updated: January 2024
Contact: legal@vivvy.ai

1. Acceptance of Terms

By accessing and using Vivvy.ai's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Vivvy.ai provides AI-powered customer feedback analysis services, including but not limited to:

  • QR code generation and management
  • AI-powered sentiment analysis
  • Customer feedback collection and analytics
  • Real-time reporting and insights

3. User Accounts

To access certain features of our service, you must create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Providing accurate and complete information

4. Acceptable Use

You agree not to use our services to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to our systems

5. Payment Terms

Our services are offered on a subscription basis. Payment terms include:

Billing

Monthly or annual billing cycles as selected

Refunds

30-day money-back guarantee for new customers

6. Intellectual Property

All content, features, and functionality of our service are owned by Vivvy.ai and are protected by international copyright, trademark, and other intellectual property laws.

7. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the service, to understand our practices.

8. Limitation of Liability

In no event shall Vivvy.ai be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses.

9. Termination

We may terminate or suspend your account and access to our services immediately, without prior notice, for any reason, including breach of these Terms of Service.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through our service.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@vivvy.ai

Address: Vivvy.ai, Las Vegas, NV

Phone: +1 (530) 301-7823